Totally personal & interactive
Despite digital communication, a video consultation offers a personal touch and added security. As a consultant, you can invite up to 10 people to the online consultation via video chat or offer individual sessions. Customers can enter the consultation via their browser without any download. In addition, the online consultations are encrypted and DSGV-compliant. Other features include sharing links or files, screen sharing, and drawing on whiteboards. Thus, as a consultant, you can freely design your individual consultations and enter them personally for each customer.
The PATHADVICE software also offers consultants an integrated appointment man-ager where clients can sign in. The calendar sharing function allows the integration of personal calendars - Outlook, Google, Microsoft, etc. Never miss a potential client again.
Digital consulting and sales process
The PATHADVICE dashboard provides an overview of all information and movements on your website. All functions, as well as appointment bookings and customer files are visible at a glance. During your successful video consultation, your customers can also sign documents/contracts online in a legally secure way. The complete consulting session takes place via the video chat dashboard. With the help of co-browsing, you can share forms, documents, presentations or surf the net together. The PATHADVICE software establishes the contact between the website visitors and you and allows you to have a complete video consultation. Invite your visitors to a video consultation on your website.
With just a few clicks.
Expand your existing infrastructure with PATHADVICE Connect. Just a few clicks needed and no program knowledge requires. With PATHADVICE Classic, we even take over the integration completely, so that you can focus 100% on your business.
All tools and programs from PATHADVICE are GDPR-compliant and can therefore be used with a clear conscience. Developed from the heart of Europe, we pay attention to data security and strict compliance of all legal documents.
Interactive together: With functions such as co-browsing, PATHADVICE software provides the opportunity to interact on-line with customers and to visualize processes together, to fill out documents or forms or to scribble things together on a piece of paper. Almost like in a consultation directly with the customer.
Video creates trust: The video chat function also gives your products and services a face online. Thus, despite the indirect contact, a similar trust can be built up as in a physical sales or consultation meeting.
Anytime and anywhere: With a video consultation option via your website, you enable your customers and website visitors to initiate a consultation or sales conversation at any time. With events like the COVID-19 pandemic, digital consultation channels are becoming increasingly important.